Trailhead Community respects the privacy rights of our online visitors and customers and recognizes the importance of protecting the information collected about them. This Privacy Policy describes the types of information we collect from you when you visit or order products or services from this web site, TrailheadCommunity.org, and explains what we do with that information. By accessing, browsing or using this site, you are accepting and consenting to be bound by this Privacy Policy.
Information Collection & Use
When you place an order or donation with us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and in some instances credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders/donations. If we have trouble processing an order, we will use this information to contact you. Trailhead Community is the sole owner of the information collected on TrailheadCommunity.org. We use an outside donation company to fulfill donations/orders and credit card processing companies to verify your information and bill you for goods and donations. These companies do not retain, share, store or use personally identifiable information for any other purposes. When you subscribe to our mailing list for either email subscription or postal promotions or contact us we collect information from you. We do so to gather details so that we can provide you with up to date and suitable information on our donations/orders that you have requested from us. We may also share your personally identifiable information with third parties who assist in aggregating data relating to the purchase of goods from our site, and other similar transactions in order to analyze trends and improve our marketing efforts. Although the information shared with these third parties necessarily contains personally identifiable information, such personally identifiable information is not present in the reports they generate.
Special Offers and Updates
If you choose to donate or order from us through our site, unless you choose to unsubscribe (see, “Choice and Opting Out” below), we will occasionally send you information on events, project, updates, donation opportunities, and/or promotions.
Joint Promotions
From time to time, we may engage with third party business partners to collect personal information on Trailhead Community’s behalf in the form of joint promotion ventures. In such cases, these third parties will be subject to confidentiality agreements and instructed by Trailhead Community to comply fully with our Privacy Policy.
Choice and Opting Out
We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. We will not sell your personal details to any database companies. Should you choose to have your name and personal data removed from our database, you can do so by clicking the unsubscribe link on the email or by sending an email to [email protected].
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer our site, to track users’ movements around our site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We may use a third-party tracking service, JavaScript, pixels, or transparent GIF files. Any information we track in this manner is anonymous, limited to usage and volume statistics, and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.
Cookies
A cookie is a piece of information that is stored by your computer’s hard drive by your Web browser, which tracks your movements within Web sites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customers benefit. The use of cookies is an industry standard. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as surveys and online orders/donations, will be limited. While we make every effort to ensure that any personal information we collect from you is kept secure and processed lawfully, the Internet is not a totally secure medium.
Aggregate Information (Non-Personally Identifiable)
We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
Links to Other Sites
Our site may contain links to other Web sites. Please note that this Privacy Policy applies to this Web site only. It does not apply to Web sites maintained by other companies or organizations to which we link or engage in joint promotions. We are not responsible for any personal information you submit to third parties via our site nor are we responsible for the privacy practices of other companies or organizations. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personally identifiable information.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at [email protected].
Changes in this Privacy Policy
If we decide to change our privacy policy, we will post those changes to this Privacy Policy, which is linked from the footer so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us at [email protected].
PLEASE READ THESE TERMS CAREFULLY AND BE SURE YOU UNDERSTAND IT FULLY, BECAUSE IT EXPLAINS AND CONTROLS YOUR LEGAL RELATIONSHIP WITH US AND YOUR RIGHTS RELATED TO YOUR USE OF THE SERVICE.
If you have any questions, please don’t hesitate to contact us at [email protected]