Information Collection & Use
When you place an order or donation with us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and in some instances credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders/donations. If we have trouble processing an order, we will use this information to contact you. Trailhead Community is the sole owner of the information collected on TrailheadCommunity.org. We use an outside donation company to fulfill donations/orders and credit card processing companies to verify your information and bill you for goods and donations. These companies do not retain, share, store or use personally identifiable information for any other purposes. When you subscribe to our mailing list for either email subscription or postal promotions or contact us we collect information from you. We do so to gather details so that we can provide you with up to date and suitable information on our donations/orders that you have requested from us. We may also share your personally identifiable information with third parties who assist in aggregating data relating to the purchase of goods from our site, and other similar transactions in order to analyze trends and improve our marketing efforts. Although the information shared with these third parties necessarily contains personally identifiable information, such personally identifiable information is not present in the reports they generate.
Special Offers and Updates
If you choose to donate or order from us through our site, unless you choose to unsubscribe (see, “Choice and Opting Out” below), we will occasionally send you information on events, project, updates, donation opportunities, and/or promotions.
Choice and Opting Out
We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. We will not sell your personal details to any database companies. Should you choose to have your name and personal data removed from our database, you can do so by clicking the unsubscribe link on the email or by sending an email to Info@TrailheadCommunity.org.
Aggregate Information (Non-Personally Identifiable)
We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
Links to Other Sites
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at Info@TrailheadCommunity.org.